Articles by Aled Treharne

About Aled Treharne (9 Articles)
Aled is the Director of Innovation and Development at SIPHON. He's now responsible for new product introduction and new innovation in SIPHON, but for the past 15 years he's been running voice platforms and has a wealth of technical knowledge and experience.

Holding us to account

November 15, 2016 // 1 Comment

In the latest in a series of posts talking about the values that are the building blocks of SIPHON and its people, Aled talks about accountability and how it infuses our actions. [...]

Better each day

September 29, 2016 // 0 Comments

Continuing on the topic of values that are important to SIPHON, Aled talks about how we apply the principle of Kaizen, or continual improvement. [...]

Changing the model

July 25, 2016 // 0 Comments

Aled looks at what we can learn from disruptive entrants to other markets like Netflix and Amazon. Do you understand what your customers need? [...]

Communicating in Healthcare

July 22, 2016 // 0 Comments

Are service providers ensuring that they have a shared understanding of customer problems? Or are they simply trying to sell a technology. Aled has a look at the healthcare industry [...]

Technical Forum 2016

June 18, 2016 // 0 Comments

Last week we hosted our inaugural Technical Forum co-hosted with our User Forum at Legoland, Windsor. This is an idea that we’ve been discussing for some time – [...]

New beginnings

June 17, 2016 // 1 Comment

It’s been a pretty exciting week here at SIPHON Towers! Over the last 7 years as SIPHON has grown from three guys in a corner office, we’ve gone through many [...]